hello charcoal toothbrush and toothpaste

safety & allergens.

  • are hello products safe for dogs?

    while we love our furry friends here at hello, our products are strictly for humans.

  • are hello products safe for use with braces and other orthodontic appliances?

    the ingredients in hello toothpastes should not cause any damage to dental or orthodontic hardware. we always recommend checking with your dentist if you have any questions. rock on, metalheads, and brush friendly.

  • is your activated charcoal toothpaste safe for everyday use?

    absolutely! while formulating our activated charcoal toothpaste, it was one of our top priorities that our paste wasn’t only effective and delicious, but also gentle and safe for everyday use. all of our toothpastes have been evaluated for enamel safety.

  • do hello products contain tea tree oil?

    yes, we use tea tree oil as part of the flavour in hello® naturally whitening fluoride toothpaste, hello® goodbye plaque hello whitening toothpaste, hello® whitening toothpaste tablets, and hello® activated charcoal extra freshening mouthwash to keep your breath fresh and friendly.

  • are hello products vegan?

    yes, hello® products are vegan and do not contain any animal byproducts.

  • can I use hello products while pregnant?

    though toothpaste is not intended to be consumed, it is always best to consult your doctor if concerned about an ingredient or a particular product. as we say all the time to our own families: always better to err on the side of caution. a brusher’s safety is always our main concern.

  • what should I do if I ingest hello products?

    if you accidentally swallow more of our fluoride toothpaste than the amount typically used for brushing, get medical help or contact a health professional straight away. if you ingest a fluoride free toothpaste, you will likely not experience any issues, but consult your doctor if concerned. we know hello tastes awesome, but please, don't eat it.

  • can I swallow hello toothpaste?

    hello® products are designed for brushing your teeth, not for consumption. let your teeth and taste buds savour the flavour, not your stomach.

  • are hello products safe?

    a resounding YES. safety and efficacy are of the utmost importance to us. we take pride in our commitment in using thoughtful, effective ingredients that taste awesome. we designed hello® products to be safe for daily use, but like any product, please use as directed and intended – and only on humans.

  • do hello products contain tree nuts?

    hello® toothpastes have many ingredients derived from coconut oil. if you have an allergy to coconut, we suggest you avoid all of our toothpastes. a brusher’s safety is always our main concern, so if you have an allergy to tree nuts, please use an alternative to hello that you are more comfortable with. if you can't find a paste that’s working for you, please let us know and we'll do our best to identify another brand that might safely do the trick for you.

  • are hello products peanut free?

    yes, hello® products are peanut free.

  • are hello products dairy-free?

    yes, hello® products are dairy free, vegan and do not contain any animal byproducts.

  • are hello products soy-free?

    the glycerin used in hello® products is made from canola, palm, soy, coconut or palm kernel oil. our supplier has verified that once they make the glycerin, all soy protein is removed. if you have a severe soy allergy, however, we recommend consulting your doctor before using hello® products. safety first, always.

  • who should I speak to if I've had an adverse reaction to your product?

    if you are currently having an adverse or allergic reaction, please seek immediate medical attention. discontinue use of our product immediately until you consult with your doctor. please also let us know by using the contact-us form or by calling us at 00800-321-321-32.